{"id":2079,"date":"2023-05-30T10:38:26","date_gmt":"2023-05-30T14:38:26","guid":{"rendered":"https:\/\/stationsme.ca\/etudiant-es\/obtenir-du-soutien\/lignes-decoute\/"},"modified":"2025-10-27T08:51:23","modified_gmt":"2025-10-27T12:51:23","slug":"lignes-decoute","status":"publish","type":"page","link":"https:\/\/stationsme.ca\/en\/students\/getting-support\/hotlines-sms-and-chat\/","title":{"rendered":"Helplines, SMS and chat"},"content":{"rendered":"\n

Talking to someone can do a world of good. No matter the subject, there are a number of services available to help you express yourself and exchange ideas without being judged, as well as discovering other resources that can help you. If you don’t feel comfortable talking face-to-face on a listening line, you can use chat and text messaging with some organizations. It should be noted that services are often offered within specific time slots. To find out more, please refer to the information available on the organization’s website.<\/strong><\/span><\/span><\/p>\n\n\n

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Que se passe-t-il quand tu appelles sur une ligne d\u2019\u00e9coute ou utilises un service de clavardage ou de SMS ?<\/p>\n <\/i>\n <\/i>\n <\/div>\n

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Un.e intervenant.e ou un.e b\u00e9n\u00e9vole prendra d\u2019abord le temps de t\u2019\u00e9couter et de discuter avec toi de ce qui a men\u00e9 aux difficult\u00e9s que tu rencontres. \u00c7a ne r\u00e9glera peut-\u00eatre pas tous tes probl\u00e8mes instantan\u00e9ment, mais juste d\u2019en parler aide parfois \u00e0 apaiser la souffrance, y voir plus clair et identifier des pistes de solution. Les intervenant.es de ces services ne traitent pas des troubles de sant\u00e9 mentale, toutefois tu pourras prendre le temps n\u00e9cessaire pour que tu te sentes mieux apr\u00e8s la discussion.<\/p>\n\n <\/div>\n <\/div>\n<\/div>\n\n\n

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Anorexie et boulimie Qu\u00e9bec (ANEB)<\/h3>\n\n\n\n

This service is for people who have experienced or are living with an eating disorder, or who have issues relating to their diet and body image. Relatives of these people can also contact ANEB.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde et \ud83d\udcac 1 800 630-0907<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Interligne – Votre espace LGBTQ+<\/h3>\n\n\n\n

Interligne offers a 24\/7 listening service for people affected by sexual and gender diversity. The service is staffed by professionally-trained interventionists and volunteers trained in active listening and LGBTQ+ issues.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde et \ud83d\udcac 1 888 505-1010<\/a><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Suicide.ca<\/h3>\n\n\n\n

This Quebec-based digital service specializes in suicide prevention. It offers professional and  confidential 24\/7 help for anyone experiencing suicidal thoughts, worrying about a loved one or bereaved by suicide.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 866 277-3553<\/a> (ou 1 866 APPELLE)<\/p>\n\n\n\n

\ud83d\udcac 535353 <\/a> <\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Kids Help Phone<\/h3>\n\n\n\n

Kids Help Phone is a free, confidential, 24\/7 service specifically for young people aged 18 to 30. Trained counsellors respond to a wide range of concerns and help to free oneself from difficult emotions.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 800 668-6868<\/a><\/p>\n\n\n\n

\ud83d\udcac 686868<\/a><\/span><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Gambling: Help and Referral<\/h3>\n\n\n\n

This bilingual, free and confidential service is available 24\/7 to anyone with concerns about their use of gambling, video games or the Internet. Service providers talk to people to identify their needs, evaluate possible solutions, propose relevant actions and refer to appropriate resources if necessary.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 800 461-0140<\/a><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Drug- Help and referral<\/h3>\n\n\n\n

This bilingual, free and confidential service is available 24\/7 to anyone with concerns about their use of alcohol, drugs or medication. Service providers talk to people to identify their needs, evaluate possible solutions, propose relevant actions and refer to appropriate resources if necessary.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 800 265-2626<\/a><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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sexual violence helpline<\/h3>\n\n\n\n

This service is available 24\/7 and provides a safe, non-judgmental space for people who have experienced sexual violence. You can contact a counsellor to talk, receive support, or find out about resources that meet your needs.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 888 933-9007<\/a><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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SOS domestic violence<\/h3>\n\n\n\n

This listening service enables victims of domestic violence (current or past), victims of post-separation violence and their loved ones to discuss the situation in complete confidentiality. The chat and SMS services are not available at all times, but people are invited to use the telephone services when necessary.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 800 363-9010<\/a><\/p>\n\n\n\n

\ud83d\udcac 438 601-1211<\/a><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Hope for Wellness Helpline<\/h3>\n\n\n\n

This service is available to all Indigenous people in Canada. It is staffed by experienced, culturally sensitive people. Calling and chat services are available in English and French. Telephone support is also available on request in Cri, Ojibw\u00e9 (Anishinaabemowin) and Inuktitut.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 855 242-3310<\/a><\/p>\n\n\n\n

Chat<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Phobie-Z\u00e9ro<\/h3>\n\n\n\n

This listening service is designed for people suffering from anxiety disorders and their loved ones who wish to better understand the situation. Volunteers are trained by the organization to listen empathetically, offer kindness support and suggest solutions or referrals as needed. <\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 866 922-0002<\/a><\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Tel-jeunes<\/h3>\n\n\n\n

This service enables young people to talk to a counsellor who takes the time to explore the situation at their own pace. It’s confidential and any subject can be discussed.<\/p>\n<\/div>\n\n\n\n

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\ud83d\udcde 1 800 263-2266<\/a><\/p>\n\n\n\n

\ud83d\udcac 514-600-1202<\/a><\/p>\n\n\n\n

Chat<\/a> <\/p>\n\n\n\n

Website<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Digital street workers (french only)<\/h3>\n\n\n\n

Digital street workers offer free, confidential, one-on-one support via chat on digital platforms such as Twitch.TV. They are professionals trained and supervised by the Virtual Guardian Foundation.<\/p>\n<\/div>\n\n\n\n

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Site web et \ud83d\udcac To join a digital street worker<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Helpline Pair.e aidant.e famille<\/h3>\n\n\n\n

This helpline is specifically for the loved ones of someone living with a mental health problem. The counsellors on this helpline are people who have had significant experience supporting a loved one coping with a mental health issue. They will be able to understand you, listen to you, give you advice and refer you to services as needed. It’s anonymous, free and available in all regions of Quebec.<\/p>\n<\/div>\n\n\n\n

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Tel-Aide and other helplines in Quebec<\/h3>\n\n\n\n

Telephone services are offered in several regions of Quebec by volunteers trained in helping relationships. These are for anyone experiencing problems of any kind, whether they’re expressing loneliness, fear, aggression or distress.<\/p>\n<\/div>\n\n\n\n

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List<\/a> of listening lines classified by region<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Getting immediate support<\/a><\/div>\n<\/div>\n
<\/span><\/div>","protected":false},"excerpt":{"rendered":"

Talking to someone can do a world of good. No matter the subject, there are a number of services available to help you express yourself and exchange ideas without being judged, as well as discovering other resources that can help you. If you don’t feel comfortable talking face-to-face on a listening line, you can use […]<\/p>\n

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