Report: Analyse logique du déploiement d’un agent conversationnel destiné au soutien scolaire (french only)

This research report presents the results of a study to document the implementation and use of an application including a conversational agent (Ali) and a toolbox, both designed to support mental health and academic support among college students. The results of this study are presented in two documents :

• Volume 1 documents the satisfaction and perceived effectiveness of the conversational agent.
• Volume 2 identifies the right elements for integrating a conversational agent.

The survey was conducted among 648 students in two Quebec CEGEPs between January and March 2022. The dimensions studied are: socio-demographic characteristics, downloading and general appreciation of the application, themes covered, toolbox, perceived effects and demand for human assistance.

The Observatoire sur la réussite en enseignement supérieur (ORES) provides a summary of the results of this study.

The results were presented at the Journées annuelles de transfert de connaissances sur la santé mentale étudiante, organized by ISMÉ in March 2024.

Speaker:

• Benjamin Gallais, Ph.D., psychology researcher at the Centre ÉCOBES, Recherche et transfert du Cégep de Jonquière, and co-director of the Observatoire sur la santé mentale étudiante en enseignement supérieur.

⏱️ 25 minutes

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Note: As agreed with Journée SME participants, questions and interventions from the audience do not appear in this recording. These sequences were cut out of the video.

Références

Gallais, B. et Desjardins, F. (2022). Analyse logique du déploiement d’un agent conversationnel destiné au soutien scolaire: tome 1. Satisfaction et efficacité perçue d’un agent conversationnel destiné au soutien de la santé mentale et au soutien scolaire chez les étudiantes et étudiants collégiaux. ÉCOBES – Recherche et transfert, Cégep de Jonquière. 47 pages.

Desjardins, F. et Gallais, B. (2022). Analyse logique du déploiement d’un agent conversationnel destiné au soutien scolaire: tome 2. Éléments favorables à l’intégration d’un agent conversationnel au sein des établissements collégiaux. ÉCOBES – Recherche et transfert, Cégep de Jonquière. 43 pages.